STIHL Warranty Policy

2 Year Warranty Period - STIHL DOMESTIC USERS

All machines in the current STIHL range are covered for a period of 2 years** from the date of purchase by the Owner, when used for the designed purpose of that product by Domestic Users.

**STIHL High Pressure Cleaners are covered for an extended warranty period of 3 years in Domestic use.

See below for STIHL Grounds care applicable warranty periods.

Personal Protective Equipment receives a 1 year warranty for all user types. 

MotoMix® fuel domestic warranty extension

Extension of Domestic warranty from 2 to 3 years when purchased with 5 litres of MotoMix. Domestic customers can now extend warranty cover of selected machines, when purchased along with 5L of MotoMix. The extension must be registered at point of sale on B2B. For full details of all products included please click here.

1 Year Warranty Period - STIHL PROFESSIONAL USERS

All machines in the current STIHL range are covered for a period of 1 year** from the date of purchase by the Owner, when used for the designed purpose of that product by Professional Users (Including Hire, Rental and Construction Industry, Farm and Estate).

STIHL AS System, AI Line and AK System cordless products are not covered under warranty when used by Professional Users (including Hire, Rental and Construction Industry, Farm and Estate).

**STIHL High Pressure Cleaners are covered for an extended warranty period of 2 years in Professional use. NOTE: There will be no extension to the warranty period on products sold to the Hire, Rental and Construction Industry. The existing 1 year warranty period will remain for these products.

See below for STIHL Grounds care applicable warranty periods.

Ignition modules – There is a 2 year warranty on ignition modules.

**STIHL AP System Tools, Batteries and Battery products are covered for a period of 2 years from the date of purchase by the Owner, when used for the designed purpose of that product by Professional Users (including Hire, Rental and Construction Industry, Farm and Estate).

Spare Parts

Spare parts are covered by a 1 year warranty, or the remainder of the original warranty (whichever is greater). 

VIKING to STIHL Transition

From the 1st of January 2019 all VIKING Grounds care products were re-branded to become STIHL. Therefore for any warranty related enquires relating to the VIKING product range, please take reference from the section now labelled STIHL Grounds care Products.

Warranty Periods – STIHL Grounds care Products (Mowers, Tillers, Shredders, Scarifiers & iMOW®)

All machines in the current STIHL range are covered for the period as shown below:

Product	Domestic Use	Professional Use	Hire, Rental and Construction Industry
2, 3, 4, 5, 6 and R Series Lawnmowers	5 years*	3 Months	3 Months
R4, T4, T5 & T6 Series Ride-on Mowers	5 years*	3 Months	3 Months
MB 4 RTP, MB 655 RS	5 years*	1 year	1 year
7 Series Lawn mowers	5 years*	1 year	1 year
Lawn Scarifier	5 years*	3 Months	3 Months
Tillers and Shredders	2 years	3 Months	3 Months
Lawn mower Deck 2, 3, 4, 5, 6 & R Series	10 years*	3 Months	3 Months
Mono Handlebar 2, 3, 4, 5, 6 & R Series	10 years**	3 Months	3 Months
Mono Handlebar 7 Series	10 years**	5 years**	5 years**
iMOW®	5 years*	5 years*	3 Months

PPE – Personal protective equipment is covered for a period of 1 year for all user types.

* Subject to product registration and annual servicing (otherwise 2 years)
** Whole handlebar mechanism